TERMS AND CONDITIONS

Welcome to Travel Globe Ltd. This Privacy Policy governs the manner in which TRAVEL GLOBE LTD collects, uses, maintains and discloses information collected from users (each, a "User") of the TRAVEL GLOBE LTD'S website ("www.travelglobe.com.ng"). This privacy policy applies to the Site and all products and services offered by TRAVEL GLOBE LTD.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Federal Republic Of Nigeria. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

YOUR ACCEPTANCE OF THESE TERMS

By accessing this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

PERSONAL INFORMATION

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order-fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, phone number.
We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site related activities. In relation to all information you submit to us, you hereby agree and warrant: That such material or information is not confidential.

NON-PERSONAL INFORMATION

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

HOW WE USE COLLECTED INFORMATION

TRAVEL GLOBE LTD collects and uses Users personal information for the following purposes:

  • • To improve customer service : Your information helps us to more effectively respond to your customer service requests and support needs.
  • • To personalize user experience : We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • • To improve our Site : We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • • To process transactions : We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • • To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
  • • To send periodic emails : The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

PERSONAL AND NONCOMMERCIAL USE LIMITATION

This Website is for the Client's personal and non-commercial use. The content and information on this Website (including, without limitation, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to Travel Globe Ltd. or its suppliers and providers. Accordingly, as a condition of using this Website, the Client agrees not to use this Website or its contents or information for any commercial or non-personal purpose (direct or indirect), such as for resell purposes. Whilst the Client may make limited copies of the Client's travel itinerary (and related documents) for travel or services purchased through this Website, the Client agrees not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this Website. In addition, whether or not the Client has a commercial purpose, the Client agrees not to:
1. access, monitor or copy any content or information of this Website using any means such as robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of Travel Globe Ltd.;
2. violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
3. take any action that imposes, or may impose, in the discretion of Travel Globe Ltd., an unreasonable or disproportionately large load on the Travel Globe Ltd. infrastructure; or
4. deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without express written permission of Travel Globe Ltd.

COOKIES

We employ the use of cookies. By accessing Travel Globe Ltd, you agreed to use cookies in agreement with the Travel Globe Ltd's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

ADVERTISEMENTS

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by TRAVEL GLOBE LTD and does not cover the use of cookies by any advertisers.

LINKS TO OTHER WEBSITES

There are links on this Website which allow a user to visit the sites of third parties. Neither these sites nor the companies to whom they belong are controlled by Travel Globe Ltd. makes no representations and gives no warranties concerning the information provided or made available on such sites nor the quality or acceptability of the products or services offered by any persons or entities referenced in any such sites. Travel Globe Ltd inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. Travel Globe Ltd. has not tested and makes no representations regarding the correctness, performance or quality of any software found at any such sites. The Client should research and assess the risks which may be involved in accessing and using any software on the internet before using it. The Client is deemed to indemnify Travel Globe Ltd. against any claims for loss or damage arising from the Client’s use of or of information gained from or from accessing any such linked sites.

NO UNLAWFUL OR PROHIBITED USE

As a condition of the Client's use of this Website, the Client warrants that the Client will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices or any other prohibitions unlawful in terms of Nigerian law.

LICENSE

Unless otherwise stated, Travel Globe Ltd and/or its licensors own the intellectual property rights for all material on Travel Globe Ltd. All intellectual property rights are reserved. You may access this from Travel Globe Ltd for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • • Republish material from Travel Globe Ltd
  • • Sell, rent or sub-license material from Travel Globe Ltd
  • • Reproduce, duplicate or copy material from Travel Globe Ltd
  • • Redistribute content from Travel Globe Ltd
This Agreement shall begin on the date hereof.

BOOKINGS AND RESERVATIONS

When a ticket, tour or other service (hereinafter referred to as ‘ticket’) is reserved, Travel Globe Ltd sends an email confirming the booking, with a booking reference number.

A booking fee may be charged.

Examine tickets carefully upon receipt. Both the Provider and Travel Globe Ltd accept no liability for ticket errors resulting from incorrect information provided by you.

If there is any inaccuracy, the Provider must be notified within 24 hours of receipt of your tickets.
The Provider aims to ensure that all tickets booked through Travel Globe Ltd are issued correctly and efficiently but in the event of any error or delay occurring in connection with the booking or the issue of tickets, the maximum liability to the Client or Customer will be to refund the price of the ticket, notwithstanding these terms and conditions.
Names on travel documents must match exactly those shown on passports, where applicable.
If an e-ticket has been provided by Travel Globe Ltd, it must be taken when travelling as it may be required on demand. Customers should also have a valid form of identification during travel.

FARES AND PAYMENT

All fares quoted by TRAVEL GLOBE LTD are subject to availability and are only available when payment has been received from the Client.
There are various ways to pay, including Debit/Credit cards, bank transfers, Cash deposit or through an acceptable electronic channel. All other methods will be accepted with the Company’s consent only.

REFUNDS AND CHANGES TO TICKETS AND TOURS

Unless indicated otherwise in the specific terms that apply to the ticket, it is only valid for travel at the times stated on it and may not be exchanged.
If the Provider makes any change to or cancels the booking, the Provider's maximum liability may be the refund of the ticket price.
TRAVEL GLOBE LTD is involved in the administration of refunds and changes to tickets and tours for all bookings, whereas the Provider handles refunds and changes to tickets and tours for all bookings on tourist directly with the Client.
The details concerning ticket refunds are set out in the specific terms that apply to it. If these permit a refund, TRAVEL GLOBE LTD reserves the right to charge a processing fee of up to 20% of the cost of the ticket if TRAVEL GLOBE LTD is involved in the administration of the refund. The Provider may charge a processing fee.
The processing fees made in respect of exchanges and cancellations, if TRAVEL GLOBE LTD is involved in their administration, are in addition to any charges that may be made by the Provider concerned.
All refunds will be made by any method by which TRAVEL GLOBE LTD deems, if TRAVEL GLOBE LTD is involved in the administration. Once we have established the possible refund you are entitled to, we will request it with the airline or hotel on your behalf. For flight bookings the refund will be made by the airline directly to the account the booking was originally paid with. This can take 6 to 8 weeks depending on the airline. For hotel bookings, the supplier will refund Travel Globe Ltd and we’ll refund the credit card you used when making your reservation. This usually takes approximately 4 weeks. Refunds on partially-used tickets are not available.

TRAVEL DESTINATIONS

By offering travel for sale to particular international destinations, Travel Globe Ltd. does not represent or warrant that travel to such points is advisable or without risk, and is not liable for damages or losses that may result from travel to such destinations.

NAME CHANGE REQUESTS

Upon confirming your booking we advise you to CHECK THE SPELLING OF YOUR NAME and ensure that it is as per your passport/identity document. Should the spelling of your name not match your passport/identity document the airline may not allow you to board the plane or should you require a name change, and should it be permissible, airline penalties may apply. Please note that some airlines do not allow name changes for any reason whatsoever and may require you to buy a completely new ticket. Travel Globe Ltd accepts no liability in this regard.

INSURANCE

The Client is hereby notified that it must ensure the Client's have adequate insurance cover for the travel, tour or service booked by the Client with TRAVEL GLOBE LTD. Cover must include refunds, cancellations and travel plan alterations, howsoever caused. TRAVEL GLOBE LTD accepts such a booking on the strict understanding that this insurance cover is in place.

PASSPORTS & VISAS

The Client / Customer is responsible in ensuring passports and visas, as may be required, are valid prior to departure, and for the entire duration of the journey.

TRAVEL DOCUMENTS

Documents (vouchers, itineraries etc.) are only prepared and released on receipt of payment of the Price in full.

WARNING: MALARIA AND OTHER TROPICAL DISEASES.

Certain parts covered by the Client’s itinerary may be areas where there is a high-risk of malaria and other tropical diseases. The Client is strongly advised to take the necessary precautions in this regard and hence we recommend that the Client checks with their medical practitioner before departure or a medical practitioner well versed in tropical diseases immediately upon arrival at any tropical or sub-tropical destination. If this has not been done prior to departure, it is imperative to do so upon return.

LAW AND JURISDICTION

Nigerian law and jurisdiction of Nigerian courts will govern the relationship between the Client and Travel Globe Ltd. Travel Globe Ltd shall be entitled to institute any legal proceedings arising out of or in connection with this contract in any court of competent jurisdiction in the Federal Republic of Nigeria

CANCELLATION

In the event of the Client cancelling the booking, Travel Globe Ltd shall have the right to either claim an amount or to retain an amount of the payment and claim reasonable damages suffered by Travel Globe Ltd, provided that Travel Globe Ltd shall not impose any cancellation fee or claim any damages in respect of a Booking or reservation if the Client is unable to honour the Booking or reservation due to the death or hospitalization of the Client. The Principals may reserve the RIGHT TO CANCEL any services prior to departure, in which event the Payment (less Travel Globe Ltd service fee) will be refunded by the Principal to the Client without any further obligation on the part of Travel Globe Ltd. Travel Globe Ltd will CHARGE A FEE for processing the request for refund. Clients should refer to the “Refunds” section of these Conditions, as well as the cancellation provisions contained in the Principal’s Conditions or the Sites. Principals may charge cancellation fees over and above the cancellation fees charged by Travel Globe Ltd in terms of this Condition.

DISCLAIMER

All the information on this website - www.travelglobe.com.ng - is published in good faith and for general information purpose only. Travel Globe Ltd does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (www.travelglobe.com.ng), is strictly at your own risk. Travel Globe Ltd will not be liable for any losses and/or damages in connection with the use of our website.

From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.

Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of . By using our website, you hereby consent to our disclaimer and agree to its terms. these sites as well as their "Terms of Service" before engaging in any business or uploading any information.

CHANGES TO THIS PRIVACY POLICY

TRAVEL GLOBE LTD has the discretion to update this privacy policy at any time. When we do, send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

APPLICABLE LAW

Please note that the use of this Website is subject to the Subject to Confirmation (STC) and specifically subject to Nigerian law and the jurisdiction of Nigerian courts.

CONTACTING US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
TRAVEL GLOBE LTD
6 Osuji Street, Owerri Imo State Nigeria
www.travelglobe.com.ng
info@travelglobe.com.ng
+234 (0) 9066553007